F.A.Q.

These are the questions that are asked most frequently… duh.

At the moment we don’t sell domains. The prices we could currently offer are not competitive with sites like Namecheap.com. So, we recommend registering your domain there, and then forwarding your Domain Name Servers (DNS). Don’t worry though, it’s easy and we can walk you though it.

Yes. We can. Though, eventually the emails will fill up you server space (but like… in two year or so). We recommend setting up email forwarding to a Gmail account, then when you server space starts to fill up, go in and delete the old copies. If you want to get fancy you can set it up so that Google or Outlook handles your emails so they never touch your server space. Also something we can help with.

We lease our server space through InMotion Hosting. They are a very reliable web hosting company that ensure a 99.9% uptime guarantee. The specific servers that we lease are located in Los Angeles, CA. As Row One Collective grows, we will expand our services and offerings through InMotion Hosting. It’s already great, and will only get better!

Yes it is! Security is very important to us. Your hosting space will live within the professional hosting walls of InMotion Hosting, and they use “top security measures like auto-updates on web apps, SSL, hack protection, custom firewall, and DDoS protection to keep your websites safe.” All or our credit card transactions are manage through the Stripe payment tokenization gateway, so we don’t even store you sensitive credit card information on our systems.

Yes. For free, too.

WordPress can be installed through your cPanel, which you will have full control over once you sign up. If you have questions, let us know, we can help!

Yes! For a typical WordPress blog and/or portfolio site, the Essentials plan is more than enough space and bandwidth. Our typical member uses about a third of the 1GB of server space, and less than 10% of the monthly 10GB bandwidth allowance. Plus, your account automatically includes a free incremental growth plan that increases by 1GB for server space, and by 10GB of bandwidth space, as needed (up to 5GB/50GB). Also keep in mind that as Row One Collective itself grows, we will be expanding our account allotments. Yay! And if you happen to need more, let’s chat. We should be able to work it out with you.

When you become a member, you are automatically eligible for our affiliate program. Simply activate your affiliate status, and either embed your custom link all over the internet, or create promo codes to send out. You will make a 10% commission on the first billing cycle for any new sign-up that found their way to us by you. Cha-Ching!

Yes! Of course! Membership includes hosting space and access to our networking opportunities. Feel free to take advantage of both or neither as you see fit.

No worries! We can help you migrate your site to our servers… for free!

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